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About Us

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Get Award Winning Service by Action Appliance!

Family Owned & Operated Since 1961

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Dear Customer,

At Action Appliance Repair, we’re a bit old-fashioned; the customer is always first, and anything less than EXCEPTIONAL customer service simply isn’t acceptable.

We even answer our phone with live staff.

My father started this business in 1961, with a simple plan in mind:

  • Do your best every day
  • Set goals and strive to meet them
  • Treat our customers the way we want to be treated

He taught me to always do my best, and more than 50 years later, my wife Lisa and the rest of the Action Appliance Repair family, are still committed to these core traditions.

If you have any questions, comments or would like to speak with a Certified Appliance Repair Technician about your problem appliance, please give us a call and we’ll be happy to answer your toughest questions right away.

Here’s to not taking you for granted!

Thanks again,

Jay Miskin, Owner
Action Appliance Repair

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Our Mission

Action Appliance’s mission is to show our excitement at the chance to impress our customers. We will identify what is most important to them, take on responsibility for solving their problems and make their day better.

Our Vision

Our vision is to bring together a team of caring and proud professionals that make our customers’ lives better by providing them with an upbeat, warm and friendly experience. We will work our hardest and do our best to deliver everything we promised regardless of difficulty.

I practice my code of values by...

C

Customers

Remembering that our company’s number one purpose is to serve our customers.

Being neat, professional, and smiling to put the customer at ease.

Continuously striving to maximize internal and external customer loyalty.

A

Accountability

Doing what we say we are going to do in a timely fashion.

Not burdening others with negative comments without a solution.

Identifying what others need from us and taking responsibility for the solution.

R

Respect

Treating others as we would like to be treated.

Speaking calmly and respectfully, without profanity or sarcasm.

Acknowledging everyone as right from their own perspective.

E

Ethics

Not doing anything that benefits us at the expense of our customers or company.

Making only agreements we are willing, able, and intend to keep.

Communicating any potentially broken agreements at the first appropriate opportunity to all parties concerned.

Communicating honestly and with purpose.

Listening to our inner voice and doing what we know is right.

Industry Association Membership

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We are also proud members of the United Appliance Servicers Association.

As members of this professional organization, we have exclusive access to training and advice from industry experts. We attend yearly training events to improve both our technical and business skills. This all helps us better serve you, our loyal customers.

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Local Award-Winning Service

The team at Action Appliance Repair has over 50 years of experience. That means there’s virtually no problem we haven’t seen and fixed before.

In addition to our technical skills, we pride ourselves on providing the best possible customer service. Whether you’re calling to book a repair appointment or looking for advice on a new appliance purchase, we’re ready to help however we can. But don’t just take our word for it — read our customer reviews.

2017-angies-list-super-servicer
2018-angies-list
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behind the scenes

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